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Your Rights as a Patient

Your care and comfort is paramount and we will try to accommodate any special requirements you may have.

This may involve arranging an interpreter, providing a special diet or helping you to observe your religious practices.

You may prefer to discuss and to receive your care from staff members of the same sex.

Wherever possible, please telephone us in advance with any specific requests, so we are able to ensure your visit to Cancer Centre London meets your expectations and is as relaxed as possible.

We believe you and all patients within our care have the right:

 

  • To seek advice regarding any concerns or queries you may have
  • To be given clear and full explanations of any proposed treatment before deciding whether to consent to treatment
  • To seek a second opinion on your diagnosis and/or treatment
  • To have access to your own health records
  • To be assured that all entries within the health record are confidential
  • To raise suggestions and complaints about any aspect of the service you feel does not meet our high standards
  • To request any facilities not available which we will do our best to provide for you
  • To be assured your privacy and dignity are maintained
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