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Your Rights

Your care and comfort is of paramount importance and we will try to accommodate any special requirements you may have, from arranging an interpreter, providing a special diet or helping you to observe your religious practices.

Wherever possible, please telephone us in advance with any specific requests so we are able to ensure your visit to Cancer Centre London meets your expectations and is as relaxed as possible.

At CCL we firmly believe that all patients within our care have the right:

  • To seek advice regarding any concerns or queries you may have
  • To be given clear and full explanations of any proposed treatment before deciding whether to consent to treatment
  • To seek a second opinion on your diagnosis and/or treatment
  • To have access to your own health records
  • To be assured that all entries within the health record are confidential
  • To raise suggestions and complaints about any aspect of the service you feel does not meet our high standards
  • To request any facilities not available which we will do our best to provide for you
  • To be assured your privacy and dignity are maintained.

If you have any questions or concerns, or would like to discuss any aspect of your upcoming care in more detail, please contact a member of our team.